Sylvan Online - Legal & Privacy Information

Privacy Policy

eSylvan respects and understands the importance of privacy and security for our online customers. Any personal information maintained by eSylvan, including contact information, unique identifier information, transactional and financial information, is used only to contact consumers for marketing and operational purposes. Upon request, all eSylvan customers can access and verify their information.

Persons who supply us with their telephone numbers or e-mail addresses on-line may receive telephone or e-mail contact from us with information regarding special promotions, new products and services or upcoming events.

If at any point you no longer wish to receive information from eSylvan, you can contact us at 1-800-379-5826 or e-mail us at customercare@esylvan.com and we will remove you from our contact lists. eSylvan and its affiliate Educate, Inc. will not release, sell, rent, or trade the personal information of any of our customers to any third party.

Guarantee, Copyrights, Trademarks and Disclaimers

Guarantee Conditions
The Sylvan Online guarantee applies to students who complete a Sylvan Online Skills Assessment in either math or reading. Following the first 36 hours of instruction in a given program, Sylvan Online guarantees that the student will improve at least one grade level equivalent on at least one of the two tested sections of the CAT. Individual student gain is measured using grade level equivalent scores (GLEs) and is based on a comparison of scores of the same level CAT. Contact your Academic Director for full details.

Web Site Link Policy and Disclaimer

eSylvan is not responsible for the content of any third party linked site that is not owned by Educate, Inc., or of any other links contained in such third party sites. eSylvan provides links to you for your convenience only, and the inclusion of any link to a site not owned by eSylvan is not an endorsement by Sylvan Online of the site or its contents. eSylvan assumes no responsibility for any other party's site which is hyperlinked from the eSylvan or Sylvan Online web sites, or in which any part of the eSylvan or Sylvan Online web sites have been hyperlinked.

No permission is granted here to you to use imagery from any eSylvan or Sylvan Online web site. You must obtain prior written permission to use our logos, icons, or web site graphics.

Trademarks
Sylvan Online, eSylvan, Educate, Inc., Sylvan Learning Centers, Sylvan Learning Center, Ivy West, Ivy.com, Sylvan Ivy Prep and the Sylvan logo are registered trademarks of Educate, Inc. Elements of this web site are protected by trade dress and other laws, and this web site and its contents may not be copied or imitated in any way without the express written consent of Educate, Inc.

Warranty and Other Disclaimers
The materials and information you find on this web site are provided "as is," without warranty of any kind, either express or implied, including without limitation any warranty for information, services, or products provided through or in connection with the Sylvan Online web site and any implied warranties of merchantability, fitness for a particular purpose, expectation of privacy or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under any other cause of action.

You specifically acknowledge that eSylvan is not liable for any defamatory, offensive, infringing or illegal materials or conduct, or that of third parties contained on the eSylvan or Sylvan Online web sites, and eSylvan reserves the right to remove such materials from the eSylvan or Sylvan Online web sites without liability.

Copyright Statement
2005 Sylvan Online, 2000-2004 eSylvan, Inc. All rights reserved. The contents of the eSylvan or Sylvan Online web site pages, including, but not limited to text, graphics, and icons, are copyrighted materials owned or controlled by eSylvan and contain Sylvan Online's name, trademarks, service marks, and trade names. You may download one copy of these materials on any single computer and print a copy of the materials for your use in learning about, evaluating, or acquiring eSylvan's services or products. No other permission is granted to you to print, copy, reproduce, distribute, transmit, upload, download, store, display in public, alter, or modify these materials for any other purposes.

Product/Services Information
eSylvan may make improvements and/or changes in the products and/or programs described in the eSylvan or Sylvan Online web sites, including the terms and conditions of your use of this web site, without liability. eSylvan offers services and programs in many parts of the world. The eSylvan or Sylvan Online web sites may refer to certain services or programs that are not available worldwide, without specifically limiting the offers as such. Such reference does not imply that eSylvan intends to offer such service or programs in all countries or locations.